All Hollywood Foundry products are warranted against faulty materials and manufacture for life. Put plainly, as long as we are around and you still use the device, we will honour the warranty.
Items must be returned to us packed securely. Return freight will be the responsibility of the purchaser, and must be accompanied by a detailed letter explaining the problem and providing telephone contact details. Hollywood Foundry reserves the right not to repair or charge for repairs where the damage is a result of excessive wear, improper operation, modification by the purchaser or abuse.
Hollywood Foundry will not normally supply spare parts other than spare drive belts.
Hollywood Foundry does not warrant the suitability of its products to the intended purpose of the purchaser. The use of the product is beyond our control, and it is the responsibility of the purchaser to select the product and its options to suit their application. Hollywood Foundry will provide all reasonable help and assistance to select the right product or option to try and tailor the product to your needs. Please contact us via the methods available on the 'Contact Us' page.
When ordering, please look at the Help pages provided for each product. These pages provide specifications, drawing and general information that may help you decide what you need to order.
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